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Patent # Description
US-9,924,057 Image forming device that can be operated from a terminal device
In order to promote the use of a display panel as an operation panel part, if a communicable terminal device (9) is detected (S1), a CPU (10) requests the...
US-9,924,056 Device management system, device management apparatus, and device management method
A device management system includes a device management apparatus, a first electronic device, a second electronic device, and an intervening apparatus. The...
US-9,924,055 Calibration method for tracking sensor
A media tracking sensor (MTS) apparatus for performing a calibration procedure to determine a resolution calibration factor includes: a full sensor array...
US-9,924,054 Electronic device
An electronic device includes: wires; electronic components; a control board connected to the electronic components via the wires, configured to control the...
US-9,924,053 Setting method and setting apparatus of image forming apparatus
In accordance with one embodiment, a setting method of an image forming apparatus including displaying character codes that the image forming apparatus supports...
US-9,924,051 Image forming apparatus, method for controlling image forming apparatus, and storage medium for performing...
A controller in an image forming apparatus, which stores print data generated based on a collection setting received from an external apparatus and performs...
US-9,924,050 Operation display apparatus, portable terminal, programs therefor, and operation display system
An operation display apparatus includes: an operating unit; a display unit; a position detecting unit configured to detect a position of a predetermined...
US-9,924,049 Pull print system
A pull print system includes a print server and a print apparatus. The print server performs a raster-image processor (RIP) process based on print data received...
US-9,924,048 Printer status report with encoded image
A method of diagnosing a printer's status using an encoded image printed and/or displayed by the printer. The printer can produce an encoded image, such as a...
US-9,924,047 Image processing apparatus, image processing method, and storage medium
An MFP receives destination information indicating a folder in a file server from a user and can register the destination information in an address book, and...
US-9,924,046 Image processing apparatus, image processing method, and storage medium
An image processing apparatus includes a blank page determination unit configured to determine whether a document is a blank page by using image data obtained...
US-9,924,045 Identifying unused capacity in wireless networks
A method may include determining a capacity metric for sectors in a network, estimating a usage metric for each of the sectors for periods of time and...
US-9,924,044 Recommendations based on real-time usage information
A method including receiving a request for a service or an application from a user device associated with a customer; determining a type of service or a type of...
US-9,924,043 Systems and methods for emergency communications
Described herein are methods, devices, media, and systems for managing emergency communications and providing seamless data extraction from a communication...
US-9,924,042 Uniform RCS voice/videomail services
Videomail and/or voicemail methods for mobile devices and systems are provided. A communication session request is received from a source device for...
US-9,924,041 Techniques for case allocation
Techniques for case allocation are disclosed. In one particular embodiment, the techniques may be realized as a method for case allocation comprising receiving,...
US-9,924,040 Forecasting and scheduling campaigns involving different channels of communication
Various embodiments of the invention provide methods, systems, and computer program products for generating a roster template used in scheduling agent resources...
US-9,924,039 Mobile care with a virtual queue
An apparatus, a method, and a computer program receive a request message from a mobile device to connect with an agent and authenticate the request message and...
US-9,924,038 Method and system for integrating an interaction management system with a business rules management system
In a contact center, a system for processing communication events has an interaction server for managing events waiting to be routed, a routing server for...
US-9,924,037 Method and system for a scalable computer-telephony integration system
Methods, systems, apparatus, and non-transitory computer readable media are described for a scalable computer-telephony integration system. Various aspects may...
US-9,924,036 Assigning to a call a unique key associated with caller specific data for retrieving data from a database
Caller specific information is linked to a call using a key for database retrieval of caller specific data. A pool of rolling Automatic Number Identification...
US-9,924,035 Systems and methods for routing user data
Apparatus for initiating a phone call is provided. The apparatus may comprise a receiver configured to receive a request from a user to initiate a phone call....
US-9,924,034 System and method for managing customer communications over communication channels
Systems and methods for managing customer communications over communication channels are disclosed. According to one embodiment, a method for managing customer...
US-9,924,033 Method for collecting data using a user interaction event-driven data collection system
A communication session between a user and an agent to discuss content provided by a client. A first interactive event occurred during the communication...
US-9,924,032 Mobile voice self service system
A Mobile Voice Self Service (MVSS) mobile system that includes an MVSS mobile device, on which a VoiceXML browser is implemented directly. The VoiceXML browser...
US-9,924,031 System and method for automatic call scheduling
A computer system for connecting a user to a scheduled call, including a processor in communication with non-volatile memory and code for receiving a user phone...
US-9,924,030 Virtual telephone extension
The present disclosure is directed to a method and system for routing communications. A plurality of communication devices are coupled, via a shared common...
US-9,924,029 Event handling system
A service that determines what event has occurred and provide a list of actions that the service can be performed in order to help the user through a hectic...
US-9,924,028 Tamper resistant system for creating zones and manipulating computing devices
A system for selectively manipulating a mobile device when the mobile device is present within one or more defined zones within an area. The system comprises a...
US-9,924,027 Wearables distraction reduction while driving
An automotive wearable electronic device arrangement for a motor vehicle includes an indicator device indicating a state of an operating parameter of the...
US-9,924,026 Managing classroom attendance and student device usage
Systems and methods presented herein can allow a teacher to manage student devices in a classroom setting to increase learning efficiency. The teacher device...
US-9,924,025 Apparatus and method for sharing information through presence service in a communication network
An apparatus is capable of sharing information through a presence service in a communication network and capable of providing presence information of a Mobile...
US-9,924,024 Electronic device and method of executing application
The electronic device includes a display configured to display at least one of a call screen, a screen of an application, or a transmission application screen,...
US-9,924,023 Using a voicemail system
A method and system for using a voicemail system. A command is received, from a first telephone device connected to the voicemail system after a call from a...
US-9,924,022 Method and apparatus for managing message history data for a mobile communication device
A method and apparatus for managing history data of messages received from and transmitted to other users by a user of a mobile communication device is...
US-9,924,021 Environment controllers capable of controlling a plurality of smart light fixtures
Environment controllers for the configuration and control of a plurality of smart light fixtures. A master environment controller exchange data with a fixture...
US-9,924,020 Wearable electronic device and control method
Disclosed is a wearable electronic device, including: an adjustment apparatus that adjusts a spatial form of the wearable device; and a control apparatus in...
US-9,924,019 Automatic device pairing
The description relates to device pairing. One example can involve a computing device (e.g., companion device) and a stylus. The companion device can have a...
US-9,924,018 Multi display method, storage medium, and electronic device
A multi display method by a first electronic device is provided. The method includes executing first and second applications, transmitting screen data of the...
US-9,924,017 Methods and systems for a vehicle computing system to launch an application
A vehicle computing system includes at least one processor in communication with a mobile device via a wireless transceiver. The at least one processor is...
US-9,924,016 Content download method, related device, and system
A content download method, a related device, and a system are provided. The content download method includes: receiving a download request message for content...
US-9,924,015 Method of displaying call information in mobile communication terminal and mobile communication terminal...
Disclosed is a method of displaying call information in a mobile communication terminal and a mobile communication terminal adapted to display call information....
US-9,924,014 Cordless telephone equipment, cordless telephone system, and cordless telephone communication method
Cordless telephone equipment includes a portable unit and a base unit. The base unit includes: a portable unit control section controlling a communication...
US-9,924,013 Automatic communication responses
A method, and associated system, for determining an automatic action to be performed in response to an unsuccessful communication request. A first set of data,...
US-9,924,012 Apparatus for answering a phone call when a recipient of the phone call decides that it is inappropriate to...
An apparatus for answering a phone call when a recipient of the phone call decides that it is inappropriate to talk, the apparatus including control means for...
US-9,924,011 Manual bluetooth hands free transfer mode
A method for controlling audio signal transfer from a mobile device to a hands-free device in a vehicle multimedia system includes receiving by a processor of...
US-9,924,010 Audio data routing between multiple wirelessly connected devices
Apparatus and methods to communicate audio data from either an active wireless device or a requesting wireless device to one or more audio reproduction devices...
US-9,924,009 Method and apparatus for controlling call answer and mobile terminal using the same
An apparatus for controlling answering a call includes a display unit configured to display an incoming call icon when receiving a call signal, the incoming...
US-9,924,008 Information processing device and information processing method
It is configured that, when an operation of selecting a type is accepted by an operation acceptance processing unit 8, an item re-selection unit 9 re-selects...
US-9,924,007 Mobile terminal
Disclosed is a mobile terminal having a rear input unit disposed on a rear surface of a display unit, and configured to receive a control command by a push...
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