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Patent # Description
US-1,029,8803 Scanning lens, scanning device, and image forming apparatus including same
An scanning lens to scan a document image includes a lens and a retainer to retain the lens bonded and fixed to the retainer by an adhesive. Conditional formula...
US-1,029,8802 Scanner including multiple sensors
A scanner includes a generator that synthesizes output of a first sensor group and output of a second sensor group where the image data overlaps in part, and...
US-1,029,8801 Image forming system having an electricity eliminator
An image forming system includes an image forming apparatus which forms an image on a sheet, an image reading apparatus which reads the image formed on the...
US-1,029,8800 Information processing apparatus and control method thereof
A local application is prepared for each access destination for accessing the URL of a Web application. Upon calling the local application, a setting and URL...
US-1,029,8799 Printing system, and set and computer-readable medium therefor
A printing system includes a printer and an information processing device that includes a processor and a memory storing processor-executable instructions, the...
US-1,029,8798 Image processing apparatus capable of displaying user-based option settings
An image processing apparatus, including a display, a memory, and a controller, to provide a plurality of functions is provided. The controller controls the...
US-1,029,8797 Optical scanning apparatus and image forming apparatus
Sealability between a cover member and a transparent member of an optical scanning apparatus is improved to improve dustproof performance. An optical scanning...
US-1,029,8796 Information processing apparatus, control method thereof, and storage medium for controlling power state...
An information processing apparatus including: a sound wave sensor that outputs a sound wave and receives a reflected wave of the output sound wave; a control...
US-1,029,8795 Scan privacy tool for printing operations
A multi-functional printing (MFP) includes a scan privacy tool to allow edits and changes to a document image to remove or hide private information within a...
US-1,029,8794 Image reading device and non-transitory readable recording medium
An image reading device comprises: a feeder that feeds a document along with a predetermined path; a first reading part that reads a first side of the document...
US-1,029,8793 Imaging devices with drive assembly and drive assembly locking mechanism
Examples of an imaging device (100) are described herein. In an example, the imaging device (100) includes a drive control assembly (110), a first drive...
US-1,029,8792 Image reading device and image forming apparatus incorporating the image reading device
An image forming device, which is included in an image forming apparatus, includes an image reader, a sheet conveyance passage, a transparent body, an opposing...
US-1,029,8791 Using transient responses to determine characteristics of control panel connections
A technique includes driving a signal line of a control panel connector to produce a transient response, which is represented by a signal that is provided by...
US-1,029,8790 Image-forming apparatus, system, information processing method and storage medium for causing an operation...
An image-forming apparatus includes a first display control unit configured to control so as to change an authentication state from a not-log-in state to a...
US-1,029,8788 Image forming apparatus that ensures trial printing and recording medium therefor
An image forming apparatus includes an image obtaining unit, a copy number obtaining unit, a set value obtaining unit, a set value applying unit, and a print...
US-1,029,8787 Information processing apparatus and non-transitory computer readable medium for determining priority of event...
An information processing apparatus includes a display screen and a display controller. The display screen displays a first message corresponding to a first...
US-1,029,8786 Method for performing job by using widget, and image forming apparatus for performing the same
Provided is a method of performing a job by using a widget. The method includes, in a widget including a button for a start of a predetermined job, receiving an...
US-1,029,8785 Image forming apparatus, image forming method, and computer-readable recording medium that receive a process...
A system according to the present invention includes a first communication unit, a second communication unit, and an executing unit. The first communication...
US-1,029,8784 Image transmitting apparatus
An image transmitting apparatus is provided that automatically displays an address before transmission if a user gives an instruction for adding a mark such as...
US-1,029,8783 Delivery management system
A delivery management system includes a multifunction peripheral for forming an image, a server communicable with the multifunction peripheral, and mobile...
US-1,029,8782 Electronic device and method for processing data using first and second processors
An electronic device and data processing method thereof is provided. The electronic device of the present disclosure includes a first processor which acquires...
US-1,029,8781 Cloud storage for image data, image product designs, and image projects
A method for proactively creating a photobook includes identifying a group of images by a computer system and automatically creating a design for a photobook by...
US-1,029,8780 Long range image calibration
A digital image is captured. The captured digital image includes a calibration pattern. The calibration pattern includes displayed information about the...
US-1,029,8779 System and method for diagnosising parts of a printing device to be replaced based on incident rate
A method to diagnosis an electro-mechanical part on an image forming device comprises: determining an incident count for a first time interval for the...
US-1,029,8778 Systems and methods for powering network access devices from customer premises equipment
A communication system has a network access device (NAD) that is designed to deliver Plain Old Telephone Service (POTS) along with high-speed data to Customer...
US-1,029,8777 Methods and apparatus to determine a telecommunications account status
Example methods, apparatus, and articles of manufacture are disclosed to determine a telecommunications account status. An example apparatus includes a data...
US-1,029,8776 Method and apparatus for content presentation in association with a telephone call
A method and apparatus are provided for presenting multimedia content to a caller and/or a called party in association with a telephone call. Content may be...
US-1,029,8775 System and method for traffic burst protection
A system for selecting communication routes based on multiple criteria is disclosed. The system can dynamically update route ranking criteria without loading...
US-1,029,8773 Systems and methods for connecting and disconnecting to a ring network or linear netowrk
Systems and methods for connecting and disconnecting to a DSL ring are provided. A cross connect node is used to connect multiple endpoints into a DSL ring....
US-1,029,8772 Collective housing/building entrance device and entryphone system having that collective housing/building...
An intercom system according to the invention is configured to be communicable with dwelling unit devices installed in individual dwelling units, and includes:...
US-1,029,8771 Intercom system
Each of a plurality of dwelling buildings includes a dwelling parent device, a management office parent device, and a building control unit communicatively...
US-1,029,8770 Template-based configuration and management of telecommunications services
Certain aspects of the disclosure are directed to template-based configuration and management of telecommunications services. According to a specific example, a...
US-1,029,8769 Call transfer between devices
One embodiment provides a method, including: employing a first device for a call; automatically detecting a transfer requirement between the first device and a...
US-1,029,8768 Voice agent forwarding
Examples include controlling voice input detection in a voice agent network including a plurality of voice agents. An example voice agent includes an audio...
US-1,029,8767 Networked contact center user interface approach
This document is directed to, among other things, communication systems involving networked contact center interfaces. One example method includes presenting a...
US-1,029,8766 Workload distribution with resource awareness
A method for workload distribution for a contact center includes identifying a work item for distribution based on an assigned distribution criteria;...
US-1,029,8765 System and method for selecting agents to improve call routing
A call managing computer system for managing at least one communication session in an enterprise is disclosed. The call managing computer system includes a...
US-1,029,8764 Method and apparatus of processing speech dialog data of a user call
A method and apparatus of processing caller experiences is disclosed. One example method may include determining a call event type occurring during a call and...
US-1,029,8763 Techniques for benchmarking pairing strategies in a contact center system
Techniques for benchmarking pairing strategies in a contact center system are disclosed. In one particular embodiment, the techniques may be realized as a...
US-1,029,8762 Techniques for benchmarking pairing strategies in a contact center system
Techniques for benchmarking pairing strategies in a contact center system are disclosed. In one embodiment, the techniques may be realized as a method for...
US-1,029,8761 Methods for linking recommendations
A computer-implemented method and system for enhancing interaction between a customer and a customer service representative of a company. Data related to the...
US-1,029,8760 Telephone marketing and message system and method
A telephone marketing and messaging method includes dialing a telephone number associated with a prospect to establish a connection, and providing a conditional...
US-1,029,8759 Contact center user authentication
A method comprising: establishing a first session with a user; determining a unique identifier of the first session; generating a session identifier to identify...
US-1,029,8758 Agent application and integrated call processing platform
Agents operating at call centers or other customer support service networks may assist large numbers of customers consecutively and in a dynamic manner. One...
US-1,029,8757 Integrated service centre support
A curator captures input data corresponding to service tasks from an external source. Further, a browser extension collects intermediate service delivery data...
US-1,029,8756 System and method for predicting contact center behavior
A system and method are presented for predicting contact center behavior. In one embodiment, closed form simulation modeling may be used to simulate behavior...
US-1,029,8755 Dialing list manager for outbound calls
A dialing list is managed, with human intervention, by obtaining a proposed call list for to-be-called (TBC) parties from a source, which list is displayed to a...
US-1,029,8754 Consumer preference and maintenance interface
Methods, systems, and devices for consumer contact are described. In some aspects, an example method may include receiving an indication to notify a consumer...
US-1,029,8753 Communication device and methods for use by hearing impaired
A method for maintaining contact information in a hearing impaired assisted user's communication device includes the steps of (a) providing a web site for...
US-1,029,8752 Unified communication system
Methods are provided for routing communications between different recipients at an entity having access to a shared communication log and using presence...
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